Product faqs
Can I get my product personalized?
Kindly email any personalization requests to us at drkjewels@gmail.com and we will let you know on it.
Why does the product appear to be different on the website than the original piece?
We try to capture the design in its utmost essence, with true to reality colors, though sometimes the result is subject to lighting and may appear different on each screen depending on the screen resolution. Each product is unique as it is handcrafted which implies that no two pieces can be exact replicas, with a 5-10% margin on changes in weights and dimensions and therefore the overall look. We strive towards putting all our efforts to match it to the specifications provided on the website and do not compromise on quality at any point.
I see a different price than what I saw earlier for a design, why is that?
We update our prices if there is a noticeable hike in the prevalent gold rates or other precious materials used in the design, this would be the only reason for the hike you see.
Do you have any stores or stockists? I would like to see the product before buying it.
We have our brand store in Delhi. You can reach out to us at drkjewels@gmail.com with your request and we can schedule an appointment or you can walk into our store 282 A Dariba Kalan, Chandni Chowk, Delhi - 06
What is the authenticity and quality of the gemstones used in your designs?
All the gemstones we use are natural and responsibly sourced. They may have, indentations, inclusions or other slight imperfections which are the identity and beauty of naturally occurring gemstones. To know more, you can write to us on drkjewels@gmail.com